Shipping policy
Shipping Policy
Last Updated: July 2026
Thank you for shopping with Dharma Beauty.
We aim to process every order with care to ensure your products arrive safely and promptly.
Order Processing
Orders are typically processed within 1–3 business days after payment has been confirmed.
Orders placed over weekends or public holidays will be processed on the next business day.
During promotional periods or new product launches, processing times may be slightly longer.
Delivery
Delivery is available throughout South Africa via our trusted courier partners.
Estimated delivery times:
- Major Cities: 2–5 business days
- Regional Areas: 3–7 business days
Delivery times are estimates only and may vary depending on your location.
Shipping Fees
Shipping costs are calculated during checkout based on your delivery location and selected shipping method.
Order Tracking
Once your order has been dispatched, you will receive tracking information via email or SMS where available.
Delays
While we work closely with our courier partners, Dharma Beauty cannot be held responsible for delays caused by:
- Weather conditions
- Public holidays
- High courier volumes
- Strikes or unforeseen circumstances
- Incorrect delivery information supplied by the customer
Incorrect Shipping Information
Customers are responsible for ensuring that all shipping information provided is accurate.
Should an order be returned due to an incorrect or incomplete address, additional shipping charges may apply before the parcel can be re-dispatched.
Damaged Deliveries
If your parcel arrives damaged, please contact us within 7 days of receiving your order and include photographs of both the parcel and the damaged item so that we can assist you promptly.
Lost Parcels
If your parcel appears to be lost in transit, please contact us. We will liaise with the courier on your behalf to investigate the shipment.
Contact Us
If you have any questions regarding your order or delivery, please contact us:
Dharma Beauty
Phone: 069 840 5085