Refund policy
Return & Refund Policy
Last Updated: July 2026
At Dharma Beauty, we take pride in creating luxury skincare products and providing exceptional customer service. Due to the nature of our products and for hygiene and safety reasons, we have the following return policy in place.
Returns
For health, hygiene and quality assurance reasons, we are unable to accept returns on opened, used or tested skincare products.
If you receive a damaged, defective or incorrect product, please notify us within 7 days of receiving your order. Our team will gladly assist you in resolving the issue.
To be eligible for a replacement, the product must:
- Be returned in its original packaging.
- Be accompanied by proof of purchase.
- Show evidence that it was damaged during transit, is defective, or that the incorrect item was supplied.
Refunds
All sales are final.
We do not offer refunds for:
- Change of mind.
- Incorrect product selection.
- Skin reactions due to individual sensitivities or allergies.
- Products that have been opened or used.
If your order qualifies under our replacement policy and we are unable to provide a replacement product, a refund may be considered at Dharma Beauty's sole discretion.
Patch Testing
We strongly recommend performing a patch test 24–48 hours before using any new skincare product.
Apply a small amount to the inside of your arm or behind your ear. If irritation occurs, discontinue use immediately.
As every individual's skin is unique, Dharma Beauty cannot guarantee identical results for every customer and accepts no liability for reactions relating to allergies, sensitivities or underlying skin conditions.
Contact Us
For assistance regarding your order, please contact us:
Phone: 069 840 5085